Site Safety, Crisis Communications and De-escalation Training for Northern Panhandle


The COVID-19 pandemic has changed the way we operate our Head Start programs. It has also reinforced the importance of ensuring your program is prepared. This course was designed by the Institute for Childhood Preparedness and will cover basic concepts of site security, crisis communication and de-escalation techniques. The course teaches how to increase program safety and security. Attendees will gain knowledge, and techniques to ensure the safety of the children in their care.


  • Identify at least one prevention technique you can use to better to secure your facility
  • List at least 2 ways to make your program safer
  • Define the term ‘crisis communication’
  • Describe the key elements of a crisis communication plan
  • Explain the key elements of effective messaging
  • Define “verbal de-escalation”
  • Discuss a scenario where you may need to use verbal de-escalation


Your Instructor

Ronald Roszak
Ronald Roszak

Ronald serves as the senior safety advisor for the Institute for Childhood Preparedness. Previously, Ron has served as a subject matter emergency preparedness expert for Child Care Aware® of America, supporting their Emergency Preparedness Team. Ronald has over 20 years of distinguished service as a law enforcement professional, including experience as a patrol officer, tactical unit supervisor, watch commander, detective and community outreach officer. Ronald has a long history of conducting community outreach and training and was one of the first community educators for the Drug Abuse Resistance Education (DARE) Program. He has received specialized instructor training from the Los Angeles Police Department, is a graduate of Marquette University, and is certified as an active shooter instructor from the ALICE Training Institute, which specializes in active shooter trainings for civilians.

Ronald’s experience also includes conducting corporate investigations, including fraud detection and prevention and private security for Fortune 500 companies. In recognition for his outstanding service, Ronald has been awarded Law Enforcement Officer of the Year.

Course Curriculum

  First Section
Available in days
days after you enroll

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